Privacy statement

Privacy Statement

  1. General

This Privacy Notice sets outs the basis on which we, Enstall, will process any personal information that we may collect from you when you use our online services, contact us (such as via telephone, an online contact form or email, etc.), place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter for any of our business units. We are committed to respecting and protecting the privacy of the individuals whose personal data we process. All your personal data will be processed in accordance with applicable data protection laws, including the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal date and on the free movement of such data (the “General Data protection Regulation” or “GDPR“) along with any local legal provisions that implement or pertain to data privacy, as amended from time to time. This Privacy Notice applies together with our Cookies Statement, which is available at our website.

When dealing with one of our Enstall companies (each a ‘’Company’’ and together the ‘’Companies’’), the controller of your data will be the company that decides how and why your data is processed (depending on who you contact within our organisation, what online services you use etc.). For the management of the Enstall website in the EU, the controller of your data is Enstall EU Holding B.V., a Dutch limited liability company registered with the Dutch chamber of commerce with number 91033349. Other Companies in the EU that could be the controller of your data are:
Sunfer Estructuras S.L.
Camino de la Dula s/n
46687 – Albalat de la Ribera
Valencia, Spain
Telephone:+34 962 49 23 22
Spanish VAT number: ESB-96915855

Enstall Global Support Services B.V.
Strawinkskylaan 567
WTC Tower 10
Level 5
1077 XX Amsterdam
The Netherlands
Telephone:+31 020 303 4040

Esdec B.V.
Londenstraat 16
7418 EE Deventer
The Netherlands
Telephone:+31 850 702 000

Munsterstraat 7
7418 EV Deventer
The Netherlands
Telephone:+31 850 620 524

BluBase B.V.
Siegenstraat 5
8028 PM Zwolle
The Netherlands
Telephone:+31 858 000 501

Where this Privacy Notice refers to ‘’we’’, ‘’our’’, or ‘’us’’ below, this shall mean the particular Company that is the controller of your data.

When you use our online services, contact us, place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter, we may collect the following data about you:

Our online services intend to provide information and to collect information only from those over the age of 18. People under the age of 18 are prohibited to provide any information on or through our online services. If we learn that we have collected or received personal information from a child under the age of 18, without verified parental consent, we will delete the information collected immediately after becoming aware of such fact. We do not knowingly solicit or collect personal information from or about children under the age of 18, and we do not knowingly market our products or services to children under the age of 18.

4. How do we collect your personal data?

The way we collect your personal data depends on how you use our online services, contact us, place an order, use our online calculator tools, submit project requests, or subscribe to our newsletter. Some data is collected automatically as you interact with our online services. Other data is collected directly from you (such as information you provide for a specific purpose, request, etc.) or with your consent. Where required by law, we will obtain your consent for the collection and processing of your information (such as for the purpose of direct marketing). An overview of all possible ways in which we can collect your data is listed below:

Our online services may automatically record certain information through the use of cookies. Please refer to our separate Cookies Statement for more information.

5. Why do we collect this data?

It is necessary for us to collect certain data for various purposes. For example, we cannot contact you unless we have your email address, name, or telephone number, and we need an address to which products can be shipped. In addition, we also collect certain data for marketing purposes, for example, your email address when you subscribe to our newsletter.

An overview of possible reasons why we collect your data is listed below:

The legal basis of the data processing activities carried out by us depends on the type of data we are processing as well as the purpose of the processing. The legal basis of the processing could include the following:

6. How long do we store this data?

We store your data only for as long as is necessary for the purposes mentioned in this Privacy Notice in accordance with reasonable business practices, our data retention policy and applicable laws, or if we are required by mandatory laws to retain the data. For example, if you unsubscribe from our newsletter, we no longer need your email address for purposes of the newsletter and your data will be removed from our mailing list.  We will not store your data if we are required by law to delete it (e.g. if you object to the processing and we do not have compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms).

7. How do we protect your data?

We take appropriate security measures (such as physical, electronic, and administrative safeguards) to protect any data we collect from unauthorized or inappropriate access. We restrict access to information about you to those workers who need to know the information in order to achieve the purposes mentioned in this Privacy Notice.

8. What are your rights under data protection laws?

Subject to specific legal requirements and potential restrictions, you may have the following rights under applicable data protection laws:

In case we process your personal data for direct marketing purposes, and you do not wish to receive advertising, you have the right to object to this at any time. If we receive such objection from you, we will stop processing your data for direct marketing purposes.

If you want to exercise any of the above rights, or if you have any questions in relation to our data processing activities, you may submit a request to us via email or phone call:

9. How is your data shared?

Generally, we will not share any data we collect with third parties and affiliates except as outlined below. For example, we may share your data with authorized business or support partners or third-party service providers that, on our behalf, perform certain services, such as processing credit card payments, providing customer support and marketing assistance, performing sales analysis, supporting the functionality of our website, fulfilling your requests, management of contests, promotions and surveys, facilitating payroll, and communicating our newsletter. These third parties will have access to your information to the extent needed in order to perform their services, but the third parties are not permitted to share or use your information for any purposes besides those outlined in this Privacy Notice. We will never sell your data to a third party for the third party’s marketing use.

Additionally, we may disclose personal information about you:

Our website may contain links to third party websites, such as websites of authorized distributors, sales affiliates, third party service providers, etc. We do not control the content, security, or privacy practices on these sites, and we encourage you to review the privacy notices of each site you visit.

We may use plugins, such as social share buttons or a like button (for example, for social media websites such as Facebook, etc.). Plugins, including their loading, use, and operation, are governed by the third party’s privacy notice.

Please note that where it is necessary to transfer your data to a recipient outside of the European Union (EU) and the European Economic Area (EEA), we will comply with all transfer requirements applicable under data protection laws. You may request a copy of the arrangements we have implemented with recipients located outside the EU and the EEA by contacting us via email ( or phone (+31 85 070 2000).

10. Does this privacy notice ever change?

We reserve the right to modify or supplement this Privacy Notice. Please revisit this Privacy Notice periodically to ensure that you have up-to-date information concerning our data processing activities. The date of the latest version of this Privacy Notice is indicated below.

Last updated: 15 March 2024